Cancellation Policy

LATE CANCELLATION & NO SHOW POLICY


Our No Show and Late Cancellation Policy is effective as of May 7, 2016

The policy is as follows:
  • Cancellations must be made within 2 hours prior to class in order to make more bikes available and/or allow those on the wait-list adequate notice that they have been added to the class.
  • Late cancellations or no shows after the cut-off period shall result in either
    • the loss of the class (for those clients with individual class packages) or
    • a charge of $5 to your account (for clients with monthly memberships).

With classes being busy, it is very important that you cancel your reserved bike ahead of time. We ask that you please remember to take yourself out of classes as EARLY as possible. Thank you for your cooperation!

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